(Two-day program designed for CEOs, management team, and managers)
This program is designed to enhance and strengthen the leadership skills of your existing leadership team with a clear focus on improving employee performance, enhancing the member experience, increasing loan growth, profitability, and retention which all lead to increased revenue and ROA. This holistic leadership approach demonstrates how you can align your entire leadership team and provide key leadership strategies that drive overall growth and success for your credit union.
Key Leadership Strategies for Growth, Profitability, and Retention
(One-day program designed for CEOs and Management (Managers and team leaders are encouraged to attend)
Credit unions are faced with many challenges in today’s economy and regulatory environment. Couple this with diminished growth and profitability, and you have a daunting task on your hands… so you think, right? Not necessarily… it just takes determining the right plan of action, the right metrics, the right marketing strategies, the right lending strategies, the right goals, the right follow up, and the right resources!
In this one-day workshop, you will find your way to success by:
Discovering what you can do to create a compelling brand to grow your credit union
Identifying key critical success factors that drive growth and profitability
Learning how you can bring your strategic plan to life to grow your credit union through SMART Action Plans
Identifying the “right” metrics that bring you the “right” results in growth
Determining how to establish SMART goals that increase membership growth and loan growth
Learning how you can benchmark, track, and measure your success
Exploring creative marketing strategies proven to increase loan opportunities and profitability
Discovering how to use your most powerful resources to grow your credit union
Gaining knowledge of how to establish accountability tools to motivate staff
Explore how you can cultivate a strong service culture that is proven to lead to employee engagement; improved member experiences; increased cross sell opportunities; more loan opportunities, increased member profitability; and increased ROA.
Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...
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